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Best and worst high street shopsBy Donna Werbner
Source: Which.co.uk. * Numbers in brackets indicate sample size.
Your consumer rights
A common misconception among consumers is that, if an item is reduced in price because of a specific defect, you suppsedly cannot return it – even if you discover another, unrelated defect after you have bought it. Say, for example, you buy a TV that doesn’t have a remote control at a reduced price. If you then discover the TV doesn’t work at all, you have the right to a full refund.