| We’ve set up our weekly Coronavirus updates again packed full with all the latest information from your local police. Please feel free to help us spread the word by sharing these messages, our video and the information we issue through our social media channels. Watch our latest video which shows how our officers are policing the new lockdown: https://youtu.be/M-mPjGzMjUQ |
| Changes to our service Although we are now in our third lockdown we want to reassure you that we’re still here to protect you and keep you safe. Thank you for working with us during these difficult times. We do not underestimate the impact the previous lockdowns have had on you. |
| We’re doing all we can to protect our staff and minimise the spread of the virus. This means at times we may have fewer team members in our contact centres. Our staff are helping out as much as they can by working from home, but at busy times, you may find it takes a little longer to get in touch, especially if you try to call us. How you can help It’s really important we keep our emergency 999 phone lines free to help those most in need. So here are some other ways you can help us to help you: http://our website We find that many of the calls we receive can be resolved online. So for all non-emergencies please try visiting our website first. Here you can: Search for advice on a range of issues Report crime such at theft, criminal damage or burglary Speak to us on live chat between 8am to midnight Report potential COVID-19 breaches You’ll find that everything you can do by calling 101, you can also do on our website and Live Chat. You can contact us on Live Chat where specially trained officers can provide support and help keep you safe. Remember, in an emergency always call 999. Thank you for continuing to follow the government advice by staying at home and only going outside for essential food, health, work and education. If home doesn’t feel safe We know that home is not the safest place for everyone right now. If you feel frightened by the person you live with, you are allowed to leave your home. Local refuges are open and are taking people in. You can contact us on Live Chat where specially trained officers can provide support and help keep you safe. Remember, in an emergency always call 999. Thank you for your support The great relationship between police and communities has never been brought more sharply into focus than it has in recent months. Moving into a third lockdown has been tough for all of us, but what’s shone through is the way you continue to co-operate with us and we can’t thank you enough for that. We do not underestimate the impact the lockdowns have had on you, but we know through everyone’s co-operation, we can once again reduce the spread of the virus and protect the NHS from being overwhelmed. You’ll have seen stories in the news about people who have flouted the rules, and times we’ve needed to clamp down. Please bear in mind, they are only a tiny minority of people and the majority of us here in Birmingham are doing everything we can to help, by making personal sacrifices and sticking to the rules. We’re using our powers to stop significant breaches and are continuing to educate the minority who put others at risk. Visit our http://coronavirus help page coronavirus help page to see how we’re supporting you through this health emergency and how to report anyone not following the guidelines. kind regards |
| Message Sent By Stefanie Sadler (Police, Engagement & Consultation officer, Birmingham Partnerships) |
