Advice For If You Receive Cold Calle

WMNow - Stay updated Get involved
There are various reasons we have cold callers knock on our door. Sometimes it can be genuine, but other times crime can be known to happen on our own doorstep with cold callers and bogus officials claiming to be someone they are not.
We’d like to give you some advice in case you encounter a cold caller, or for you to pass on to your family, friends or neighbours who may need the advice. 
Here are some tips for what to do if someone calls at your door:Check to see who it is by using the spy or look through a front window.Always put the chain on before you open the door.If you don’t know the caller, ask to see their identity card. Check it carefully, and keep the chain on while you do this.If you’re still not sure, ask the caller to come back later. You can then check their story by phoning the organisation or company they claim to represent.Ensure your back door is locked.Watch out for anyone who says they’re in a hurry. Don’t let them pressure you.If you have any suspicions at all, remember you don’t have to let them in!Don’t exchange cash on the doorstep.

If you’re still not happy, webchat the police online or phone them in an emergency, and tell them what’s happened at
Extra help and information:
Download our no cold caller posters to put in your window or to give to family and friends. (Embed this link –
Watch our short video of reformed burglar Michael Fraser give advice on bogus officials and distraction burglars (Embed this link –
Visit our crime prevention page here. (embed this link –

Best wishes,
Message Sent By
Stefanie Sadler (Police, Engagement & Consultation officer, Birmingham Partnerships)

Leave a Reply

Your email address will not be published.